Used Car Sales FAQ's

Can you provide me with a HPI clear certificate?

All our cars are HPI clear meaning we check to see if the car is an insurance write off, stolen, any finance outstanding so you can buy with confidence.

Do your cars come with full service history?

Most of our stock is serviced by us for the 1st time as they are so new. However, any cars that are older will have a full service history documented.

How much warranty do your cars come with?

The majority of our cars are under manufacturer warranty so you will get the remainder normally between 1 and 2 years. If the car is out of Manufacturer warranty, we will provide you with 3 months and you have the option to purchase an extended warranty through from us for an additional 12 or 24 months. Our warranties are supplied by Car Care Plan and provide unlimited cover and roadside assistance.

Where do you get your cars from?

We purchase our nearly new cars through recognised and authorised re-marketing companies. These cars will have been either Lease, Rental or company cars. This means that each car will have been prepared correctly and be manufacturer compliant. Our older cars generally come from our previous customers who trade them in. We only pick the cars that have been serviced and looked after correctly.

If I service my car with Thame Cars, will the manufacturer’s warranty still be valid?

Yes, we service every one of our vehicles to manufacturers specification and at the correct time. This means that the manufacturer’s warranty remains in place.

Do you provide car finance?

Yes, we do. We are a Platinum Finance provider through our finance partner Black Horse Motor Finance. We can provide an instant proposal and decision, and also fast fund to allow you to take your car when you want it.

I’m coming from distance to view a car, if I like it can I buy it and take it away the same day?

Yes, you can. Every car we have advertised for sale is prepared to our Perfect standard meaning that it is ready to go. Our finance options are also instant allowing you to be accepted and paid out within an hour.

Can I buy or reserve a car online?

Yes, you can. We are a safe and simple online buying tool on our website, this allows you to either reserve the car you want online for just £99 or buy the car outright.

Once you have brought or reserved a car a member of our sales team will be in touch with the next steps.

If I buy a car online can the car be delivered?

Yes, once you have agreed to purchase a car from us, we will organise collection or delivery at a time which suits you.

If I leave a deposit online how long is the car taken off sale for? And is my deposit refundable?

A holding deposit will keep a car off sale for 3 days. If you visit us within the 3 days and decide against purchasing the car we will then refund your deposit.

Can I part exchange my old car with you?

Yes, you can. In fact you can part exchange cars, vans and motorbikes in part exchange against any of our cars. You can use our online valuation tool to give you an idea of value before you arrive.

To get the very best price for your part exchange please ensure you bring all the service history with you and dig into your “man drawer” to find the spare key.

Does the car come with a guarantee?

Yes, all of our cars come with our 3 month or 3,000 miles guarantee. In that period if you have any problem we will get it fixed