Thame Cars Aftersales FAQs

What is included in a Thame Cars Interim Service?

A Thame Cars Interim Service Includes:

  • Oil change
  • Oil filter and pollen filter replacement
  • Full 57 point vehicle health check
  • Wheel alignment check
  • Brakes inspected
  • All fluid levels check and topped up if necessary

What is Included in a Thame Cars Full Service?

A Thame Cars Full Service Includes:

  • Oil change
  • Oil filter, polin filter, air filter, fuel filter and spark plugs replacement
  • Full 61 point vehicle health check
  • Wheel alignment check
  • Brakes inspected
  • Rear brakes lubricated
  • All fluid levels check and topped up if necessary

What is the difference between an Interim and Full Service?

A Full Service is essentially an extended version of an Interim Service.

The difference between an Interim and Full is that:

  • Both the Interim and Full Service includes an oil change, wheel alignment check, brakes check and, all fluid levels checked and topped up if necessary.
  • During both an Interim and Full Service the oil and pollen filters are replaces however, only during a Full Service the air filter, fuel filter and spark plugs are replaced.
  • During a Full Service the vehicle is 61 point health checked but, during an Interim Service the vehicle is only 57 point health checked.
  • The rear brakes are lubricated only during a Full Service

What is a Service Plan and do we offer it?

Yes, we offer a monthly service plan.

A Service Plan is a way for you to save money monthly, like a savings account, it enables you to have the cost of your next service covered.

Having a service plan gives you a piece of mind when it comes to those servicing bills.

Our plans are made to suit every pocked for up to 3 years.

Benefits of a Service Plan:

  • High quality: Service your car to manufacturer’s standards, keeping your warranty intact.
  • Save £100 on the cost of your servicing: We reduce the standard price of our servicing, it saves you £100
  • Made to suit you: our plan is designed for you but it’s not written in stone. If you change your car, and unused funds in your plan will be transferred to your new plan.
  • Simple: Our Service Plan set up is easy and a hassle-free way of ensuring your vehicle is kept in perfect condition.

Do you have loan cars?

Yes, we offer loan cars for £10 per day subject to availability.

Do you offer collection and delivery?

Yes, we can collect your vehicle from you and when your car is ready we can deliver it back to you.

Do you have a waiting area while I wait for my car?

Yes, we have a comfortable waiting area with TV, Free WiFi and Hot Drinks.

What is a Free Vehicle Health Check?

A Free Vehicle Health Check is a thorough maintenance check which includes;

  • A basic mechanical check to ensure the engine, gearbox and other fundamentals are operating correctly
  • Checking of consumable such as wiper blades and light bulbs
  • A thorough brake check
  • Any other checks necessary to ensure your vehicle is safe and properly maintained.

This would take about 30mins, and once your VHC is completed you will receive a detailed document from your technician of the results.

To learn more about your free VHC check out our blog

How early can I have an MOT done?

You can MOT your car 28 days before your current certificate expires, and the balance will be added to your new document.

Our team will guide you through the MOT process and, if your car does fail, we’ll give you a detailed assessment of what is needed to ensure it passes.

At Thame Cars we contact our customers 30 days before their vehicles MOT and Service is due, so they can simply book in there and then.

Can I drive my car away if the MOT fails?

If your car fails its MOT and the date of your MOT certificate has passed, it is illegal to drive.

You can only drive your car to your pre-arranged MOT appointment.

It is important to keep on top of your car maintenance, and that’s why at Thame Cars we provide a free Vehicle Health Check for every customer.

How do I know when my car is due a Service?

We recommend that you take your car for a service every 12 months, or when you vehicle has reached manufacturers mileage – whichever happens first.

To learn more about when to have a Vehicle Service check out our blog

How much will a repair cost me?

All repairs and services are quoted including VAT before the work is done.

How much is a Service at Thame Cars?

At Thame Cars we offer two types of annual Service; An Interim Service and A Full Service.

For a vehicle with an engine up to 2 liters and Interim Service costs £219 and a Full Service costs £339

For any vehicle bigger than 2 liters the cost of a service will be quoted individually as the vehicle would take a larger quality of oil.

What is the legal tyre tread depth limit?

The legal tyre tread depth limit is 1.6mm, however our recommended tyre limit is 3mm.

Having worn tyres would mean that the only contact patch between you and the road is passed its best, which puts you at risk of a collision as the stopping distance increases dramatically.

Especially when driving in wet conditions because tyre tread supports grip between the tyre and the road.

How often should I check my tyre pressure?

We recommend that you should check your tyre pressure every 4 weeks.

The reason being is that tyres can deflate easily, which can result in uneven and excessive tread wearing.

Do you have a Car Wash?

Our automatic Car Wash is completely contact-free, fitted with a contact less payment terminal allowing you to wash your car and remain in your vehicle at all times.

Once you arrive at our car wash, follow these simple steps:

1. Choose a wash
2. Tap your card for payment
3. Drive forward and stop when the sign appears
4. Apply your handbrake and remain in your vehicle until wash is complete
5. Drive out

Our car wash offers 3 types of wash:

Option 1 - Foam wash and wheel wash
Option 2 - Foam wash, wheel wash and dry
Option 3 - Foam wash, wheel wash, wax & dry.

PLEASE NOTE: Our car wash is not suitable for pick up trucks, large spoilers, roof racks or windshields